Woman Drinking WaterWater You can trust

Did you ever stop to wonder about the water you use everyday? From cooking and cleaning, to bathing and drinking, water is an integral part of our lives. At the Niagara Falls Water Board, it's our job to ensure you have access to clean, safe drinking water-water you can trust. Read more about us...

 

 

FRAUD ALERT    -    "Secret Shopper" Scam

If you have received a check bearing the address of the Niagara Falls Water Board you are an unwilling participant of a consumer check scam.  Do not attempt to deposit or cash the check.  You, the depositor will be responsible for the amount of the fraudulent check and any related bank charges.  Do not forward, wire or FAX any information to the phone numbers on the letter or the check.  If you do, your personal account information will be at risk.  Instead please call the Niagara Falls Water Board at (716) 283-9770 ext 0 or the Ontario Provincial Police Fraud Unit at (888) 495-8501 and refer to Case #54181   (2/24/2009)

   

Consumer Resources

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Think you have a water leak?Most water meters have a small, red diamond known as a low flow indicator. This indicator spins if the slightest amount of water flows through the meter. To check for a leak, shut off all the water inside and outside your home. When you're sure everything's off, check the indicator. If it's spinning, you most likely have a leak-and it's time to call a plumber. Want advice on more topics like "how to read your meter" or "what to do if you have water pressure problems"? Check out our Customer Resource Center...

 Notice to Residential Users:
The Niagara Falls Water Board, Outside Water Maintenance Division, will be flushing hydrants starting Thursday, May 26th 2009, between Ontario and Pine, and Hyde Park Blvd to Portage Rd. Starting Monday June 29, 2009 we will be switching to the area between College Avenue and Ontario Avenue, and Hyde Park Blvd. to the Niagara River  If water is discolored after flushing crew leaves your area, please run cold water at your tap for a few minutes until clear.
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For our residential and business customers, the Niagara Falls Water Board provides safe potable water, collects and treats wastewater, ensures adherence to regulations, and strives to improve the infrastructure that we may supply our consumers with security and satisfaction. Learn more...